Terms of Service
Last Updated: October 2026 • Effective Date: January 1, 2025
1. Acceptance of Terms
By registering an account, initiating a trial, or utilizing the Teztieplatform ("Service"), your educational institution, company, or organization ("Customer") agrees to be bound by these Terms of Service. If you are entering into this agreement on behalf of an institution, you warrant that you possess the requisite authority to bind that entity.
2. Description of Service
Teztie provides a cloud-based Software-as-a-Service (SaaS) examination platform enabling customers to design exams, import questions via AI or manual editors, conduct assessments under fullscreen and anti-cheating supervision, and evaluate candidate submissions.
3. Account Registration & Security
- Customers must provide accurate and verifiable organizational credentials upon registration.
- Administrators are responsible for safeguarding login passwords, API keys, and candidate session access codes.
- You agree to promptly notify Teztie of any unauthorized use or security vulnerability identified within your account.
4. Examination Integrity & Proctoring Usage
Teztie provides software tools such as fullscreen monitoring, window blur detection, and violation thresholds to assist educators in maintaining academic integrity. Customer acknowledges that while Teztie implements robust fraud detection mechanisms, the ultimate determination of academic dishonesty or student grading decisions remains the sole responsibility of the Customer's academic evaluators.
5. Subscriptions, Attempts & Billing
- Free Trial: New institutions receive a 14-day trial with 100 candidate attempts and 1 GB workspace storage. No credit card is required.
- Flexible Plans & Annual Passes: Institutions may operate on Pay-As-You-Go (purchasing attempt packs starting at ₹1.50/candidate), an annual Pro Membership Pass (₹999/year unlocking ₹1.00/candidate attempts and 40 GB permanent storage), or the Mega Enterprise tier (₹29,999/year with 1,00,000 attempts and 100 GB storage).
- Attempt Quotas & Validity: Candidate attempts are decremented when an authorized candidate initiates an examination session. Pay-As-You-Go attempts remain valid for 6 months from purchase, and purchasing any additional pack extends all remaining attempt credits for another 6 months. Annual passes and enterprise quotas are valid for 365 days aligned with the subscription term.
- Candidate Media Retention Policy: On Pay-As-You-Go workspaces, candidate response uploads, proctoring snapshots, and session violation logs are automatically purged 14 days after exam completion to preserve storage. Exam templates, question banks, and aggregate score summaries are retained permanently. Workspaces with active Pro Membership or Mega Enterprise plans receive permanent, lifetime retention.
- Cancellations & Renewals: Annual passes are valid for 365 days. Accounts may downgrade or discontinue top-ups at any time without penalty, entering read-only safe freeze mode upon pass expiration.
6. Intellectual Property & Customer Content
Customer retains all ownership, copyright, and intellectual property rights in and to all question materials, media uploads, and student records uploaded to the Service. Teztie retains all rights, title, and intellectual property in the platform software, algorithms, designs, and logos.
7. Service Availability & SLA
We strive to maintain 99.9% platform availability. Scheduled maintenance windows are communicated in advance. Teztie is not liable for interruptions resulting from external internet provider failures, candidate hardware issues, or force majeure events.
8. Inquiries & Support
For questions regarding these Terms or to report compliance matters, contact our legal desk:
Email: [email protected]
Help Desk: Contact Teztie Support